Custom 404 Error Pages in WordPress

December 29th, 2011 No comments

What are 404 error pages anyway? From time to time, one of your links on WordPress may become broke. When this happens, WordPress looks for a 404.php web page, and presents that page to the visitor.

The good news is that you don’t have to settle for – the default 404 NOT FOUND page. Some themes make it easy to customize the 404.php file, but others do not. Regardless, leaving it at the default setting is counterproductive.  Why not add a message that helps your visitor or injects some humor to defuse the error?

To edit your Theme’s 404 error template file:

  • Open your WordPress admin panel:
  • Choose Appearance menu.
  • Choose the Theme Editor page.
  • Check to see if your theme includes a 404 Template in the list of files.
  • Click the link for 404 Template along the right side of the page.
  • Edit the message text to say what you want it to say.
  • Save your changes.

While you are examining and editing your 404 template file – take a look at the structure of the default 404.php file. It basically features tags that display the header, sidebar, and footer, and also an area for your message:

In addition to adding a personalized message - similar to “something went wrong,” you should also include:

  • A link to the site map – (if you have one) and the home page.
  • A search box. If you have a site search, add it to your 404 page.

Categories: Blogging Tags:

Minimize Shopping Cart Abandonment

December 28th, 2011 No comments

With shopping cart abandonment hovering - between 50-70%, understanding WHY could help you refine your checkout process and improve conversions.

Whereas getting from Point Query to - Point Buy (complicated checkout process) used to dominate shopping cart abandonment, today’s shoppers cite high shipping costs high on their list, followed by a desire to shop around. About 1/4 of prospects leave simply because the price is too high.

So, what makes your site unique - and sellable? How does it differ from sites your prospects just came from or are going to? If your strategy relies on lowering prices alone, you’re not necessarily missing the boat, but it’ s never venturing far from the dock.  If your product or service doesn’t require shipping and handling charges, offering a special coupon code helps.

Again, trust remains high - on everyone’s list. Do you have a return policy? Do you provide contact information on your site, like a brick and mortar mailing address and phone number? Do you reassure your shoppers by providing privacy and and trust language? Do you offer PayPal or Google Checkout – and why is that important? Some prospects aren’t comfortable entering their financial information on a site they just found that day, even if you’ve got the best deal.

I read an interesting approach to tackling shopping cart abandonment this morning – and that was to offer a discount in return for a customer review, outlining why they decided to purchase from you. Would that work? Maybe. I’d be thinking, “Did they write up a nice review just to get the discount, or was this really the best deal?” On the other hand, reviews do help with Search Engine Optimization (SEO)  and Search Engine Results Pages (SERPS), especially on Google Places.

Categories: eCommerce Strategies Tags:

Intrinsic Web Design

December 27th, 2011 6 comments

Updated Dec 27 2011

Web design is about perception (by the visitor) - so user-centric designs lead to more successful & profitable websites. The key here is to approach your design from your visitor’s point of view. How do you see them interacting with your site?

Just as in personal encounters – first impressions are killer. Load up your home page with clutter and you’ll lose your visitor faster than …. well, faster than my dog can woof down a hot dog.

Ponder this – what do you do when you stumble across a site that has long blocks of unbroken text on the home page? Most visitors simply glance at new pages, then maybe scan some text. They’re searching for something, so if they find that SOMETHING or even something vaguely similar, more often than not, they’ll skip everything else on that page and click through.

What are your visitors thinking? Basically, users’ habits on the Web aren’t that different from customers’ habits in a store. Once they find something of interest and click through, if the new page doesn’t immediate match up to their expectations, what do they do? HIT THE BACK BUTTON !! Why? Surfers have become accustomed to instant gratification, and if not on your site, certainly on your competition’s website.

Once you’ve captured their attention – what factors motivate visitors to convert? Converting to me could be giving up their email address, going to livechat to speak to an operator, filling in a quote request or actually calling via telephone for more info. Of course, ordering online works well also. Here, I believe great content out-trumps visual design. As far back as I can remember (in sales), solutions and NOT products or services carry the day. If your solution eases some pain & is reasonable, the odds increase exponentially that visitors will buy.

Categories: Design Tags:

FREE Anti-Phishing Tools

December 20th, 2011 2 comments

I read an article a few days ago describing in-depth comparisons – of the major search engines ability to recognize and combat phishing.  To my surprise, IE ranked much higher than Google, but since I’m always on Google, I thought I should research some third party tools to help secure my online travels.

The following four anti-phishing tools are presented for your review:

  • AVG LinkScanner - AVG LinkScanner is a free must have for computer only running a traditional anti-virus program to prevent you from visiting bogus or infected web sites.
  • TrendProtect - TrendProtect is a FREE browser plug-in that helps you avoid Web pages with unwanted content and hidden threats. TrendProtect rates the current page and pages listed in Google, MSN, and Yahoo search results. You can use the rating to decide if you want to visit or avoid a given Web page. To rate Web pages, TrendProtect refers to an extensive database that covers the following information for billions of Web pages:  Content category, Phishing scam detection, Site reputation and Page reputation.
  • Norton Safe Web Lite – Norton Safe Web Lite provides a safer search experience by warning you of dangerous Web sites right in your search results, so you can search, browse, and shop online without worry. Norton Safe Web Lite is FREE to anyone who wants protection from unsafe Web sites and disreputable online merchants. It’s our way of giving back to the online community.
  • BitDefender Anti-Phishing Free Edition - Committed To Stopping Cyber-criminals In Their Tracks! Whether you’re a current Bitdefender customer or not, our goal is that everyone remains safeguarded from cyber-criminals’ tactics. That’s why we offer free virus removal tools and other free antivirus products, to ensure that every journey online is a safe one!

Categories: Security Tags:

Keyword Research Guidelines

December 20th, 2011 2 comments

Just this morning, I read an article on a web hosting forum about Keyword Research Guidelines - and was so impressed I considered asking the OP (original poster) for permission to use it on this blog. However, after performing a few Google searches, these guidelines have been circulating around the Web (verbatim) since 2003, and in fact, returned over 18 thousand results. I have no clue who the original author is, but the guidelines remain valid, nonetheless.

Many businesses recognize that search engines can - bring volumes of highly targeted prospects to their website, typically at a fraction of the cost of traditional marketing.

Unfortunately, these same companies often overlook - the most important part of their search engine marketing campaigns, which is keyphrase selection and evaluation.

Keyphrases (those phrases that potential customers are using to find products or services on search engines) are -  the building block of any search engine marketing strategy.

It is essential that they are chosen carefully, or else - the remainder of the campaign, no matter how effective the implementation, will likely be in vain. What follows is a three-step process that goes over the process of compiling, selecting, and evaluating the ongoing performance of keyphrases for search engines.

1. Compiling a keyphrase list:

Usually, companies are sure that they already know their ideal keyphrases. Often, they are wrong.

This is typically because it is very hard to separate oneself from a business and look at it from the perspective of a potential customer (rather than an insider). Compiling a keyphrase list should not be, despite common practice, a strictly internal process.

Rather, it is best to ask everyone outside of your company for their input, especially your customers. People are often very surprised at the keyphrase suggestions they get- and sometimes dismayed to realize that an average customer doesn’t speak the same language that they do.

Only after you have put together a list of likely phrases from external sources do you add your own. As a last step, try to add variations, plurals, and derivatives of the phrases on your list.

2. Evaluating keyphrases:

Once you have compiled a master keyphrase list, it is time to evaluate each phrase to hone your list down to those most likely to bring you the highest amount of quality traffic.

Although many individuals will base their assessment of key phrase value based only on popularity figures, there are really three vitally important aspects of each phrase to consider.

a) Popularity

By far the easiest of the three to judge is popularity, since it is not subjective. Software like WordTracker gives popularity figures of search phrases based upon actual search engine activity (it also gives additional keyphrase suggestions and variations).

Such tools allow you to assign a concrete popularity number to each phrase to use when comparing them. Obviously, the higher the number, the more traffic that can be expected (assuming you are able to obtain good search engine positions).

However, this number alone is not good enough reason to pursue any particular keyphrase, although key phrase analysis too often stops here.

b) Specificity

This is more abstract than the sheer popularity number, but equally important. For example, let’s assume that you were able to obtain great rankings for the keyphrase “insurance companies” (a daunting prospect). Let’s also assume that you only deal with auto insurance.

Although “insurance companies” might have a much higher popularity figure than “auto insurance companies”, the first keyphrase would also be comprised of people looking for life insurance, health insurance, and home insurance.

It is very likely that someone searching for a particular type of insurance will refine their search after seeing the disparate results returned from the phrase “insurance companies”.

In the second, longer keyphrase, you can be reasonably sure that a much higher percentage of visitors will be looking for what you offer- and the addition of the word “auto” will make it much easier to attain higher rankings, since the longer term will be less competitive.

c) Motivation of User

This factor, even more abstract than specificity, calls for an attempt to understand the motivation of a search engine user by simply analyzing his or her search phrase.

Assume, for example, that you were a real estate agent in Atlanta. Two of the keyphrases you are evaluating are “Atlanta real estate listings” and “Atlanta real estate agents”.

Both phrases have very similar popularity numbers. They are also each fairly specific, and your services are very relevant to each. So which phrase is better? If you look into the likely motivation of the user, you will probably conclude that the second is superior.

While both phrases target people looking for real estate in Atlanta, you can infer from the second phrase that the searcher has moved beyond the point where they are browsing local homes or checking out prices in their neighborhood- they are looking for an agent, which implies that they are ready to act. Often, subtle distinctions between terms can make a large difference on the quality of the traffic they attract.

3. Evaluating Keyphrase Performance:

Until recently, judging the performance of individual keyphrases was a dicey proposition. Although it is possible to tell from your log traffic analysis how many visitors are getting to your site from each keyphrase (valuable information, but unfortunately not enough to do much with), it was very hard to decipher which phrases were bringing you the most quality traffic.

Recently, however, some sophisticated but affordable tools have been developed that allow you to judge the performance of each individual keyphrase based upon visitor behavior.

This new software makes it possible to periodically analyze which keyphrases are bringing your site the most valuable visitors- those who buy your products, fill out your contact form, download your demo, etc.

This type of data, rather than the sheer number of visitors from each search phrase alone, is invaluable when you are refining your search engine marketing campaigns, since you can discard and replace non-performing keyphrases and put increased effort toward the phrases that are delivering visitors that become customers. This kind of ongoing analysis is the final piece of the keyphrase puzzle, and allows you to continually target the most important phrases for your industry, even if they change over time.

Conclusion:

Keyphrase compilation, evaluation, and performance are all vitally important to any search engine marketing campaign. While high rankings in search engines are an admirable goal, high rankings for poor keyphrases will consistently deliver poor results.

Integration of this keyphrase process into your overall search engine marketing strategy can dramatically improve your website performance (and thus your bottom line).

Categories: Keywords Tags:

Software versus Hardware RAID Solutions

December 20th, 2011 No comments

First, RAID is not a backup solution – always employ disaster recovery options.

I field queries about – RAID 1 (mirror) software versus hardware solutions from time to time. Both have their advantages and disadvantages. Some say adding a hardware RAID controller introduces another point of failure, but the most popular reason by far to use software RAID is cost. If you do go with hardware RAID, make sure that card is compatible with your motherboard.

With BIOS (basic input output system) RAID – you may encounter a few quirks. Essentially, it’s a poor man’s version of software RAID. Motherboards do fail, so if yours gets fried, you’ll probably have to replace it with a similar board. Taking a mirrored drive to another system won’t work if that system can’t track the drive’s volumes.

Do you want – redundancy or performance? Most of us would prefer both. I think software and hardware RAID solutions work fine for redundancy, but hardware RAID holds the advantage in performance, especially if your server is database intensive.

There are other perks to – hardware RAID solutions as well, like notification of specific drive failures. Software RAID solutions typically have problems identifying bad drives, and normally do NOT support hot swaps. The most obvious drawback to software RAID is that it uses cycles from your CPU to manage the array, and while this isn’t quite so bad in RAID 1, it can significantly slow down your server in RAID solutions that involve striping with parity.

For those of you who use multiple operating system environments, hardware RAID is the way to go. If you set up RAID using a specific operating system, only that operating system can (normally) access that array.

Software boot volume limitations – since the operating system has to be running to enable the array, (obviously) the operating system cannot boot from the array.

My recommendation – do what makes sense for your pocketbook and priorities. Software RAID is definitely less expensive, but has performance drawbacks. Hardware RAID costs more, but is feature rich and generally worth the investment.

Categories: Disastery Recovery Tags:

Type In “Let It Snow” on Google (Break Out Your Mittens!)

December 19th, 2011 No comments

I just typed in “Let It Snow” on Google – as recommended by a story in the Los Angeles Times.  Instantly, my screen started filling with snowflakes and in just a matter of moments, it fogged over. Fortunately, I could wipe the fog from my screen with my mouse.  I wonder – Is that causing condensation inside my monitor?

Anyway, once your screen becomes unreadable – there is a defrost button in the upper right hand corner that clears your screen.  They do this by turning up your internal monitor temperate remotely. NOT!

Tilt and Askew – Google didn’t stop there. Type either tilt or askew in Google and see what happens. Try scrolling thru the results.

There was also a time when if you typed the word “Gravity” into the search engine you’d watch all the copy on the page plunk to the bottom. It doesn’t do that anymore, but you can see what you missed here.

Categories: Google Tags:
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