WDTalk

I read a ton of articles, threads and posts from SEO experts everyday. Why? Because just like everyone else, I want to increase sales online. For years, SEO practitioners preached a mix of link this and content that, or touted banner advertisements or AdSense ads. Since the onset of search engines, techniques to outwit them to rank higher in Search Engine Results Pages (SERPS) have basically evolved beyond simply obtaining backlinks, providing lots of content or optimizing keywords and meta tags.

FREE versus Paid Traffic
Organic traffic is traffic you receive from free click-throughs in search engines (not sponsored) – the higher your site ranks, the more traffic you receive, thus higher revenues on the backside. Paid traffic would be traffic obtained via banner ads or programs like AdSense. Bottom line to increase profits – reduce overhead – increase productivity. So how do you make your website more productive without forking out a ton of money on paid advertising?

Google Algorithms Put to the Test
For years, I’ve been reading about how complex Google algorithms were. We’ve witnessed a number of cycles or shifts in how Google analyzes and ranks sites, but if you tie in Google’s history of acquisitions and free tools, their core emphasis (today) lies within three (3) PRIMARY variables – all driven by human activity. Much like Bing, they’ve transitioned from being a search engine to being a decision engine.

So What is this ‘FREE Traffic” Big Secret?
I can’t tell you the number of times I’ve seen the phrase, “Content is King” or “Content is King Kong.” I’ve said this myself in a past life. The real KING today is Organic Search Traffic!! Think about this for a second. What does paid advertising get you – a position on a page with the expectation that being seen at the top of that page will result in a click through to your site.

Viewing Patterns Take Center Stage
Numerous studies have been conducted by leading SEO firms to determine viewing patterns and projected click through patterns over the years. Going back to the early 2000’s, banner advertising worked very well, drawing over a 30% click through rate. When banner advertising fell out of favor, the trend evolved to link building, but a ton of black hat SEO strategies forced Google to revise their algorithms.

So what do today’s viewing patterns tell us about paid ads?
Very simply that organic traffic is growing and paid is declining. Here’s a question for you – when you do a search query on Google, do you read the sponsored ads at the top of the page or the ads on the side bar? Studies have shown that those viewers who do read them is on the decline. Consider this – sponsored ads were only drawing 5% of the click throughs in their prime, and even less now. So where are the other 95% of the click throughs occurring? The answer is in Google’s organic listings – the FREE ones!! Banner Ads don’t even register and sponsored ads aren’t much better. Currently, paid listings that appear above the organic listings receive only 2 to 3 percent of the available clicks with those on the side receiving a paltry 1 to 2 percent. To verify this, you simply have to use Google’s own internal Traffic Estimator Tool.

Organic Traffic is KING
Not only is organic traffic FREE, but it also receives the majority of all traffic. The first organic listing receives over 40% of the available traffic, while the second, or number two, receives nearly 20%. Let’s say you’re running an AdWords campaign and you’re getting 1000 clicks per day (multiply those clicks by your cost per click – OUCH). Compare that to number one in Google’s organic listing at 40%. Your paid 1000 clicks translate to 8000 FREE organic clicks. And viewing patterns indicate the first ten organic search positions outperform even the number 1 paid ad on the same page. OK, you’re saying that you know it’s important to rank high in SERPS, so how is this a big secret?

What does Google look at today to rank organic listings?
While Google doesn’t divulge their algorithms publicly, they do post recommendations and guidance. We do know they look at content, which is essentially the domain name itself, certain meta tags and so. They still look at links, both inbound and outbound, assigning authority to those links. And this should be no surprise – they look at the human element – activity. This consists of traffic, RSS subscriptions, comments on blogs, updates to your site and so on.

How do today’s algorithms differ from years past?

I think we all remember PageRank. Up until about 2003, Google counted the number of inbound links to a site, applied a ranking score to each (based on quality), and the sites with the most quality inbound links ranked highest.

When Google introduced Adsense, a shift to content ensued. The focus was to create a ton of pages with content – then place Google’s ads on them. When visitors to those websites clicked thru on the ads, Google split the ad revenue with the site owners. What happened?  For a few years, content worked well, but the SERPS began to be overrun with spam. Another shift was incorporated to regain relevancy, going back to a more robust emphasis on links. This was quickly countered with SEO tactics like link wheels, irrelevant comments on do-follow blogs, robotic article rewrites that were posted everywhere linking back to a main website.  

Enter Google Caffeine
Essentially, Caffeine rewards activity and freshness, meaning more relevance is given to sites that routinely update their content. They still factor in link juice and volume of relevant content, but human activity (social media) is the prevailing trend across all industries.

Over the years, Google has invested heavily in technology that measures HUMAN ACTIVITY. Think about all the programs and businesses they’ve invested in, many that never turned one penny in profit. Why? As long as SEO practitioners could automate strategies to exploit Google’s algorithms, their rankings and AdSense revenue was diluted.

Going Forward
Consider this – with the addition of FeedBurner, Chrome, Google Analytics, Google’s Toolbar and on and on, user statistics are being sent to Google on a massive scale. With Caffeine, their algorithms have shifted once again – only now with primary emphasis on traffic. Note – avoid automated programs. Google has garnered a wealth of information about human trends and SEO tactics over the years, and can see through most attempts to exploit their services.

It’s best to create organic websites that are highly relevant to the service or products you offer, then create activity on that site by embracing social media (Facebook, Twitter, etc), incorporating a do-follow blog (moderating comments and disabling spam links), then tweak your site as needed.

If done properly, your website will not (realistically) leap to number one overnight, but will rise in Google’s rankings over the first 30 to 90 days. Back links and quality content are still important, but my recommendation is to emphasize ACTIVITY.

To Your Success

-      Steve

Private versus Public Cloud Solutions
Let’s face it, there are BILLIONS of dollars invested in existing IT infrastructure. As more and more enterprise vendors step into the cloud arena, will business in general migrate to the public cloud or opt instead to keep much of their investment in legacy code and custom applications in-house via a private cloud?

The future of cloud computing is up in the air (pun intended)
At this point, we don’t really know how cloud technology is going to shake out. Even if cloud technology gets huge, there’s likely to be a split between private and public clouds for the foreseeable decade. I think as the industry matures, you’ll see commodity services migrate to the public cloud and mission-critical stuff linger in a private cloud.

OK, so what is cloud computing?
Essentially, cloud computing is simply another way of delivering computing resources to run websites and web applications. It allows clients to scale their operations, horizontally and vertically, based on the demands of their users, while ensuring that there are adequate resources to support their apps. You can think of it as technology services delivered on-demand.

Traditional web hosting services are offered in packages with set limits on disk space and data transfer, so as traffic fluctuates, data and transfer needs vary resulting in excess, unused capacity during lean times.

Who could benefit from Cloud Services?
Essentially, everyone could benefit from cloud technology. Businesses that experience seasonal spikes, especially eCommerce retailers, where 80+ percent of their business peaks during holiday seasons, are prime candidates for cloud services.Cloud computing offers those businesses enough services to meet their increased traffic demands, then the option to scale back after the holidays, aligning their operating costs with revenue.

Taking the lead from the BIG vendors
Nearly all of the BIG vendors, from Microsoft to HP and IBM to CISCO, are talking cloud, with most listing their top two priorities as virtualization and cloud computing (virtualization is a cloud enabler). Google and Amazon already host public clouds while vendors like EMC are promoting solutions that virtualize existing servers and storage (private cloud).

Types of private versus public cloud solutions
As the following graphic from Microsoft highlights, there are choices to both private and public cloud services. Of course, these are not all inclusive. In the following months, I’ll address different cloud scenarios, demystifying some of the confusion about what cloud services really offer

Keywords are words in the content of your website that are relevant to what prospects would be searching for in Google and Bing queries – leading them to your site. Long tailed keywords are three and four word keyword phrases which are very specific to whatever product or service you’re selling. I prefer to call them keywords, then keyword phrases, and finally – extended keyword phrases.

Why are long tailed keywords or extended keyword phrases important?
When prospects use extended keyword phrases in search queries, they tend to know exactly what they’re looking for, which makes it so much more likely that they’ll buy whatever you’re selling once they find your site.

An example – if your business sells exclusive hair products not found in the major chain stores, search queries for shampoo would lead prospects to millions of results – but probably none of them yours. The search query is simply too general.  And the catch here is that if that prospect is searching for shampoo, they’re probably not a good prospect for your product anyway. Using shampoo as a keyword in Google AdWords will probably cost you a ton in advertising dollars, with little return on your investment.

But if you sell Brocato hair products, a search query for Brocato Volumizing Tonic will rank much higher in the search engines, improving your visibility to the world – and in turn, increase your sales.

Taking extended keyword phrases one step further
To capture discriminating shoppers, you should be creating pages based on extended keyword phrases. If you’re a Salon, Car Repair Shop or Web Hosting Provider, there are hundreds of variations of extended keyword phrases that you could use to create unique pages. Each of these pages should have its own title, description meta tag, H1 header tag and content that emphasizes your product or service.

A word of caution
Don’t go overboard on extended keyword phrases or you may SPECIFIC yourself out of business. Of course, if you have 500 visitors to your site looking for shampoo versus 100 visitors searching for Brocato products, which would you prefer? Site analytics have to be matched to conversion ratios.

How do you know what extended keyword phrases to focus on?
The key here, really, is how to determine which extended keyword phrases have sufficient traffic for you to target. Research is paramount. Fortunately, there are tons of programs available. A recent search on Bing for Keyword Analysis Tools returned over 34 million results!

Of course you don’t know what you don’t know, but how important is it to know what you don’t know? Personally, I don’t know a lot about astrophysics, but that’s not really important to me. LOL. My wife and I own a hair salon, so understanding beauty products is essential. Knowing the difference between hi-lites and lo-lites, or how to apply color is a must.

Making assumptions
In most industries, vendors take knowledge for granted – and by that I mean they assume most clients know more than they really do. Here’s an example. Most of us have dealt with printers, specifically replacing toner cartridges, but how many of us understand toner yields – how many pages you can reasonably expect to print from that new cartridge. Vendors use terms like yields 250 pages at 6% coverage. They don’t tell you that if you use any shading whatsoever on your prints, coverage jumps over 12%, cutting the yield of that cartridge in half – to just 125 pages!

Not knowing what you don’t know could put your online business at risk
In web hosting, an awful lot of prospects buy on price. Hey, the economy is tough – we’re all trying to stretch our dollars. When a few of the larger providers started offering unlimited disk space and bandwidth on their shared webhosting plans, it raised some eyebrows because everyone in the industry knew unlimited was unrealistic. Of course, there were limitations on their unlimited plans, buried in their Terms and Conditions, but how many of us really read Terms and Conditions? In this instance, not knowing what you don’t know could put your online business at risk. 

Don’t have a clue?
In the web hosting industry, there are shared hosting plans, virtual plans, semi-dedicated, reseller plans, VPS, clouds, dedicated servers and colocation. If I asked my wife to tell me the difference between them, she’d be like, “What?” Most small business owners realize on some level that they need a website, but probably more than a few are just like my wife. They know they need an online presence, would love to sell their product or service online, but have no idea how to go about doing that – so they do what most of us do now. We search the Internet for info, and try to decipher what makes one provider, developer or vendor more appealing than the next.

Would not knowing what you don’t know hinder your ability to select a new vendor?
A common theme I hear from business owners is, “I have a website, and I need or want to make some changes, but the firm or person who designed my site went out of business and now I’m stuck and need help.” Would not knowing what you don’t know hinder your ability to select a new vendor? How would you know what questions to ask? If I were to tell you that your landing page size was 1.03 megabytes, could you relate that to return traffic or conversion ratios? If you reduced that page size to under 60 kilobytes, would that increase your sales?

We can’t be expected to know everything
Of course none of us can be expected to know everything. That’s why we leave certain things to the experts, like brain surgery. In web hosting, stuff like bandwidth and disk space are important, but so is the stability and expertise of the provider you host with. I’ve always heard that the measure of a great company is not so much what they offer, but how they respond under pressure or stress. How do they treat their customers? Companies that survive the test of time are those that understand the lifetime value of their clients.

What separates web hosting providers?
Aside from the obvious like plans and pricing, why would you select one web hosting provider over another? If I’m a growing mom and pop shop or even a small business with thousands of dollars tied into IT infrastructure and online marketing strategies, there is a common thread – the need to know what you don’t know.  I always recommend asking lots of questions in your search, but equally important are the questions your prospective provider asks you. Do they genuinely show an interest in your business, and offer solutions based on your specific requirements and growth projections, or do they simply offer packages. As you grow, can you upgrade your plan – for example from shared to dedicated? And is knowing that important? It’s important for your provider to know what you don’t know, and that they help by partnering to grow your business and theirs.

To Your Success

- Steve

Successful websites, in other words – sites that receive lots of relevant traffic, incorporate measured amounts of white space to:

• Ensure legibility & readability
• Enhance attractiveness & professional image, and
• Solidify brand awareness 

Cross Industry Tips
White space is any space that isn’t occupied by other visible elements. This can be the space between characters, words, lines, paragraphs, images and sections of your website. Whereas the direct mail industry leans to big, bold and in-your-face (minimal white space) because that’s what works for them, this strategy doesn’t transcend well to websites.

The newspaper industry has a term called “above the fold.” I used to be newspaper reporter (long ago), for a small weekly published in Pensacola, FL. In terms of value, everything on the front page was gold. Who wants their story buried 6 pages back? Websites share that dilemma as well. Everything displayed without scrolling attributes to first impressions.

Whitespace Balance
While a large part of the battle is just getting prospects to your site, the next battle is keeping them there. If you use too little white space, your site may appear cluttered, and too much white space, seem empty. White space is an important facet of a website’s design, as it compliments your site’s content, helping to emphasize your products or services.

White space helps navigation
Active white space, or white space that’s intentionally added, can help visitors to your site navigate easier, by providing structure for your navigation bar, content, header and footer. Content that is structured and follows a predictable pattern throughout your site helps visitors find the information that brought them to your site from search queries or other marketing strategies.

Passive white space, on the other hand is not so clearly defined. Some say it’s the product of poor layout design. Others contend it’s more about modifying space to improve the readability of your content – type family, letter spacing, line length and leading (space between the lines). These tie directly to readability and legibility.

Readability and Legibility
You can have the best, well thought out and researched content, but if it’s not easily readable, your visitors will move on to other sites. If your selection of color schemes – font versus background colors clash, your visitors will move on to other sites. If you write in long unbroken blocks of text, your visitors will …. you get the point!

An example – which is easier to read?

Hard copy newspapers are expected to have dense content, but they still need to be readable. Websites, on the other hand, need an industry specific blend or balance of white space. Generally, the more upscale your product is, the more white space is used to portray its value. Overlaying images of  products on your website with cluttered or in-your-face bold text diminishes the perception of its value.

How does white space brand your product or service?

My recommendation
First, research what your competitors are presenting online. Why? Because your visitors either just came from their site, or will visit their site after leaving yours. Comparison shopping on the Internet has never been easier. What will set your site apart, aside from your Unique Selling Proposition (USP)? Optimizing your site for the right balance of white space may not seem important, but image or the perception of value is so much more important than it used to be. Selling on price alone rarely works long term. Branding your business image helps you own your niche in the industry.